Frequently Asked Questions
Find answers to common questions about buying anabolic steroids online, shipping, payment, and more.
🔍
Product Questions
Are your steroids authentic and pharmaceutical grade?
+
Yes, absolutely. All our anabolic steroids are 100% authentic and pharmaceutical grade. We source directly from licensed manufacturers and every product undergoes rigorous lab testing for purity and potency. We provide certificates of analysis upon request and stand behind our quality with a satisfaction guarantee.
What's the difference between injectable and oral steroids?
+
Injectable steroids are administered via intramuscular injection and typically have longer half-lives, requiring less frequent dosing. They bypass the liver, making them less hepatotoxic. Oral steroids are taken in tablet form, are more convenient, but may stress the liver more. Both are effective; the choice depends on your goals, experience level, and preferences.
How do I choose the right steroid for my goals?
+
The right steroid depends on your specific goals (bulking, cutting, strength), experience level, and tolerance. For bulking, testosterone, Deca, or Dianabol are popular. For cutting, Anavar, Winstrol, or Trenbolone work well. Contact our support team for personalized recommendations based on your goals and experience.
Do you sell PCT (Post Cycle Therapy) products?
+
Yes, we offer a complete range of PCT products including Nolvadex, Clomid, HCG, and Arimidex. PCT is essential after a steroid cycle to help restore natural hormone production. Browse our "Others" category for all PCT and ancillary products.
What is the shelf life of your products?
+
All our products have a minimum of 18-24 months shelf life from the date of purchase. We only stock fresh inventory and clearly display expiration dates on all products. Store in a cool, dry place away from direct sunlight for maximum longevity.
Ordering & Account
How do I place an order?
+
Simply browse our products, add items to your cart, proceed to checkout, enter your shipping information, choose your payment method, and complete your order. You'll receive instant confirmation via email with your order details and tracking information once shipped.
Do I need to create an account to order?
+
No, you can checkout as a guest. However, creating an account allows you to track orders easily, save shipping addresses, view order history, and receive exclusive member discounts. Account creation is free and takes less than a minute.
Can I modify or cancel my order after placing it?
+
Orders can be modified or cancelled within 2 hours of placement. After this time, orders are processed and prepared for shipping. Contact our support team immediately if you need to make changes. Once shipped, orders cannot be cancelled but can be returned according to our return policy.
Is there a minimum order amount?
+
Our minimum order is $100. This ensures we can provide quality packaging and shipping while maintaining competitive prices. Orders over $200 qualify for free standard shipping.
Do you offer bulk discounts?
+
Yes! We offer tiered discounts for bulk orders: 10% off orders $500+, 15% off orders $1000+, and 20% off orders $2000+. Contact our business team for custom quotes on larger wholesale orders.
Shipping & Delivery
How long does shipping take?
+
Standard shipping takes 1-7 business days, Express shipping 3-7 days, and Overnight 1-2 days. Delivery times vary by destination. You'll receive a tracking number to monitor your shipment in real-time.
Is packaging discreet?
+
Absolutely. All packages are shipped in plain, unmarked boxes or padded envelopes with no logos, branding, or indication of contents. The return address is generic and the shipping label contains no reference to steroids or our company name. Your privacy is guaranteed.
Do you ship to my country?
+
We ship to over 150 countries worldwide including USA, UK, Canada, Australia, and throughout Europe. During checkout, enter your country to see available shipping options. If your country isn't listed, contact our support team to inquire about special arrangements.
What if my package is lost or seized by customs?
+
All orders are fully insured. If your package is lost, damaged, or seized by customs, we'll either reship your order for free or provide a full refund - your choice. Simply contact our support team with your order number and we'll resolve the issue immediately.
Can I track my order?
+
Yes! Once your order ships, you'll receive a tracking number via email. You can track your package in real-time through our website or directly on the carrier's tracking page. Updates are provided at every stage of delivery.
Payment & Pricing
What payment methods do you accept?
+
We accept cryptocurrency (Bitcoin, Ethereum, USDT), bank transfers, and e-transfer. Cryptocurrency payments receive a 5% discount.
Do you offer payment plans or financing?
+
Currently, we require full payment at checkout. However, we accept various payment methods to make purchasing convenient. For large bulk orders, contact our business team to discuss custom payment arrangements.
Why should I pay with cryptocurrency?
+
Cryptocurrency offers maximum privacy, instant processing, lower fees, and you receive a 5% discount on your order. It's our most popular payment method. We accept Bitcoin, Ethereum, USDT, and other major cryptocurrencies.
Can I get a refund if I'm not satisfied?
+
Yes, we offer a 30-day satisfaction guarantee. If you're not satisfied with your order, contact us within 30 days of delivery for a full refund or free reship. See our refund policy page for complete details and conditions.
Safety & Legal
Is it legal to buy steroids online?
+
Laws regarding anabolic steroids vary by country and jurisdiction. In many countries, steroids are legal for personal use but may require a prescription. It's your responsibility to understand and comply with your local laws. We recommend consulting with a healthcare professional and researching your local regulations before purchasing.
Are steroids safe to use?
+
When used responsibly under medical supervision, anabolic steroids can be used safely. However, they carry potential risks and side effects. We strongly recommend consulting with a healthcare professional before use, following proper dosing protocols, and implementing appropriate PCT (Post Cycle Therapy). Never exceed recommended dosages.
Do I need a prescription to order?
+
Prescription requirements vary by country. We recommend consulting with a healthcare professional before using anabolic steroids. Our team can provide guidance on product selection and usage, but we always advise working with a medical professional for personalized advice.
How do I use steroids safely?
+
Safe steroid use involves: starting with conservative doses, following proper cycle lengths (typically 8-12 weeks), implementing PCT after cycles, regular blood work monitoring, staying hydrated, maintaining proper nutrition, and never sharing needles. Our support team can provide cycle guidance, but always consult a healthcare professional.
What are the potential side effects?
+
Potential side effects vary by compound but may include: hormonal imbalances, liver stress (oral steroids), cardiovascular effects, acne, hair loss, and mood changes. Many side effects can be managed or prevented with proper dosing, cycle support supplements, and PCT. Always research thoroughly and consult a healthcare professional.
General Questions
How can I contact customer support?
+
We offer 24/7 customer support via live chat, email (rogueanabolics@gmail.com), and WhatsApp. Live chat provides the fastest response (under 2 minutes), while email responses are typically within 2 hours. Visit our Contact page for all contact options.
Do you have a loyalty or rewards program?
+
Yes! Our loyalty program rewards repeat customers with points on every purchase. Points can be redeemed for discounts on future orders. You also get exclusive access to sales, new product launches, and special promotions. Join automatically when you create an account.
How do I know if a product is in stock?
+
Product availability is shown on each product page. If an item is out of stock, you can sign up for restock notifications. We update inventory in real-time and restock popular items weekly. Contact support if you need a specific product urgently.
Can I order on behalf of someone else?
+
Yes, you can place an order with a different shipping address than billing address. However, the recipient should be aware of the delivery and be of legal age. We recommend the recipient creates their own account for better order tracking and support.
Still Have Questions?
Can't find the answer you're looking for? Our expert support team is here to help 24/7.
Contact Support Live Chat